Receptionist Resume In Australia

Each member of an organization's staff is crucial to project success, including the receptionist, who is the initial point of contact for customers and prospects. The money may end at the top of a company's executive level, but it all starts at the front desk..

As a result, businesses place a premium on the best receptionist that makes a good first impression. They search for persons whose social skills and professional attitude positively represent the company's image while hiring for a receptionist position.

A receptionist's duties include answering phones, greeting customers, and completing basic administrative tasks. Serving as a receptionist could be the ideal profession for you if you want to start your career in the administration industry.

A Receptionist’s Duties

It's 9 a.m. in a crowded doctor's office on a Monday morning. The phone rings, customers are waiting to be checked in, and a pharmacy urgently requires a prescription. It may appear chaotic, but bringing order and pleasant energy to every day is a welcome task for a professional receptionist.

Receptionists are skilled multitaskers who perform a wide range of office tasks, from welcoming clients and booking appointments to copying and filing. They must accomplish all of these chores with a pleasant demeanor and little complaints.

Receptionists work in almost every industry, and the majority of them work full-time during normal business hours. Receptionist employment is a wonderful alternative if you don't have a bachelor's degree because most functions can be learned on the job. These occupations can be demanding, especially at top-tier businesses, because office employment is frequently more pleasant than other entry-level positions.

Worth Of Receptionist In Australia

One of the reasons the receptionist employment market is so tough in Australia is because it can lead to opportunities in a variety of different industries. There are several stories on the internet of directors and executives who began their careers as receptionists and rose the ranks of their companies. A curious mindset and the ability to complete small jobs effectively will demonstrate to supervisors that you are capable of taking on larger responsibilities.

In Australia, the average receptionist income is $57,048 per year or $29.26 per hour. The starting salary for entry-level occupations is $50,700 per year, with most experienced individuals earning more than $65,000 per year.

Job Prospects

Receptionist employment is expected to rise by 4% between 2020 and 2030, lower than the median for other occupations, according to the BLS. The market demand, on the other hand, is changing. In the medical and health services industry, more receptionist opportunities are opening up, whereas jobs in other companies that use automated tools, websites, and software to interface with clients are being lost. As the market narrows, a strong resume will be essential for landing the finest receptionist jobs.

Resume Of A Receptionist:

Receptionists are typically the heart and soul of a company, as far more than the kind face or voice behind great customer service experiences. How can a receptionist's resume tell companies everything they need to learn about your abilities in this position? How can you demonstrate your positive attitude if it's an entry-level position?

Understanding the specifics of the work and the job market is the very first step toward creating a superb receptionist resume. Consider a moment when you went to a doctor's office or a company and the reception was unhelpful, if not downright nasty. It most likely gave you an unfavorable opinion of the firm as a whole and made you hesitant to promote it to friends and family. That is why a competent receptionist is a crucial component of any business.

Every employee, from the youngest employee to the CEO, is portrayed by the individual at the front counter. This means that for this position, the correct blend of personality, attention to detail, and patience is required. You'll not only be required to fulfill a wide variety of administrative jobs, but you'll also be required to listen to a bunch of complaints, both from customers and from employees. The greatest method to maintain your expertise and stay in the good favor of the organization is to avoid gossip and focus on the work at hand.

1. Choose The Format

The order you choose to display the contents and information on your resume is called its format. Different types of candidates match with different formats. You can’t just start plastering information onto your resume without a format.

There are three versions that you can choose from while building your resume.

Skill-Based Format:

This format is generally used when you’re starting fresh and you don’t possess much of the past experience you need in the roles you’re applying for.


Explain why you’re a good fit instead of focusing on your lack of experience


The reverse-chronological format can prove to be the best strategy when you have vast experience and want to showcase why you’re the best fit for the position that you’re applying to.


Familiar and easy to skim for the employers.

Combination Format:

When you’re applying for a role that requires you to have multiple areas of expertise, the combination format can be used to effectively arrange your diverse skill set in your resume.


Great for showcasing your expertise in different areas for a single position.

2. Type Of Education That You Can Mention

A college diploma won't hurt, and some certificates will demonstrate your dedication to continuing education and professional development. While traditional receptionist employment may only demand a high school degree, having a college degree can help you land a top-tier receptionist position.

A receptionist role is a terrific method to set yourself up for mentoring and growth chances if you're a recent grad or college student trying to get into the sector you studied.

3. Relative Employment History

Your prior work experiences convince companies that if you're at the front desk, they won't have to worry. Because receptionists aren't generally expected to have a college diploma, your work experience is crucial in demonstrating to prospective employers that you've studied enough in the role to be a professional receptionist. Previous experience is required if you want to work for a bigger or more prestigious organization. Previous seasonal jobs and part-time jobs will suffice in several industries and small firms.

4. Hard Skills

Despite the importance of having a happy attitude, receptionists frequently require a variety of hard skills. You'll need to know how to utilize office technology including computers, copy machines, printers, fax, and phones on a regular basis, not to forget all of the information and telecommunication apps.

Check some examples of Receptionist CV

Receptionist Resume Samples

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